Shipping policy

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time We ship worldwide from our fulfillment partners. Estimated delivery times are 7-10 business days to the United States. Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high demand periods.

Shipping Rates Standard shipping is $4.99 on all orders. Free shipping on orders over $50.

Order Tracking Once your order has shipped you will receive a confirmation email with a tracking number. Please allow 2-3 business days for tracking information to update.

Lost or Delayed Packages If your order has not arrived within 15 business days of your shipping confirmation email please contact us at dariantriplett@icloud.com and we will resolve the issue promptly.

Customs and Import Taxes FrostPaws is not responsible for any customs fees or import taxes that may apply in your country. These charges are the responsibility of the buyer.